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911 Tapes: Welcome to the Dark Side

Do news organizations that publish 911 call audio help or harm the communities they serve?


The initial shockwave that swept through Fairfield County last week after the changed to disgust following the decision of area news outlets to publish the graphic 911 recording, during which Mrs. Ramsey told the dispatcher that her husband was lying dead “in a pool of blood.”

Patch received access to the tape but did not publish a link to it.

As an American writer who considers the First Amendment our most cherished right, I believe that making 911 tapes available to the public is essential to community safety; however, are we not also human beings? Did the tape need to be released so soon after Mr. Ramsey’s tragic demise?  And how—if at all—did the tape’s release advance the public’s understanding of this heinous crime? But if we stop releasing 911 tapes, do we then as a society stop printing upsetting photographs or other stories because their content may offend?

As my left and right brains battled it out, I began wondering what state laws apply to 911 tape releases and what criteria are used when deciding when to release a tape. I found out—through the Reporters Committee for Freedom of the Press—that Connecticut does not have a statute covering 911 tape releases (unless the tape is recovered as evidence, in which case it is released at trial).

Compare the timing of the Wilton tape release to the timing of the Cheshire home invasion tape release, which didn’t occur until Steven Hayes went to trial three years after the crime (the state tried his accomplice, Joshua Komisarjevsky, separately). The tapes from Sept. 11, 2001 weren’t released until 10 years later. The judge in the Jennifer Hudson family murders tape released the 911 calls only days ago.

I woke up with the firm intention of listening to each of these tapes, but quite frankly, I didn’t have the stomach to hear what must be the worst moments in these family members' and friends' lives. In fact, it was upsetting just reviewing the details of each of these crimes in writing; sound wasn’t necessary.

Why would one listen? I can only divine two reasons: insatiable morbid curiosity and professional obligation. I am profoundly grateful for those who listen for professional reasons, because they make our lives safer.

Here’s why.

Releasing 911 call details to the public shines a strong light on the inner workings of our dedicated emergency response personnel. Many in our community that the ’s response time of just under six minutes was unacceptable. Without the tape – or a transcript of it, which may be more appropriate – how would one know whether or not emergency procedures need improvement?

Don’t believe me? Check out a recently released report produced for our big city cousin to the south. In New York City, an outside consultant discovered by reviewing 911 tapes that dispatchers not only sometimes send emergency personnel to the wrong address, they often ask eight or more – eight or more! – questions before asking “what is the emergency?”

In the horrific Cheshire home invasion case, Cheshire Police Capt. Robert Vignola was forced to answer Hayes defense attorney questions regarding why police didn’t enter the home immediately after arriving at the Petit home—instead taking time to set up a perimeter—despite a bank teller’s 911 call more than a half an hour earlier reporting that Jennifer Hawke-Petit withdrew $15,000 to pay men who were holding her family hostage.

One cannot help but wonder if these instances changed first responder protocol; in the Cheshire case, I certainly hope it did. 

Both Hayes and Komisarjevsky were sentenced to death for the crimes.

If you can’t stand to listen to the tape or read the transcript, don’t do it. Or if you did—and you think it’s wrong—get involved and encourage your political officials to introduce legislation prohibiting 911 tape releases for a period of time following a newsworthy event out of sensitivity for a suffering family and . 

News organizations can certainly exercise sound judgment when requesting and publishing 911 tape information, too. Instead of a graphic audio file, perhaps publishing 911 call transcripts is the better choice.

Freedom of the press is sometimes ugly. But let us be grateful that we have it.

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Victorious Populus May 23, 2013 at 01:15 pm
You miss the DAZE of George W?, failing banks, auto industry going under, record high homeRead More forclosures and unemployment, etc etc. Obama is getting it right! BOSTON (Reuters) - The average 401(k) retirement balance for U.S. workers hit a record high of $80,900 in the first quarter, a growth spurt of 75 percent since the stock market's nadir in March 2009, Fidelity Investments said on Thursday based on a survey of its accounts. Most of the recovery is linked to a stock market rally that has lifted the broad S&P 500 Index 145 percent since the close of trading on March 9, 2009. The 401(k) recovery looks even better for workers 55 and older, according to Boston-based Fidelity, the largest U.S. administrator of 401(k) retirement plans. Those pre-retirement workers have seen their average balance nearly double to $255,000 since the first quarter of 2009 when the average balance was $130,700. The analysis covers people who have been with their current employer 10 or more years, Fidelity said.
Bill May 23, 2013 at 04:39 pm
I did find the remains of a small cat, if anyone wants that. Free.
Mortimer Godfrey May 23, 2013 at 04:38 pm
Fantastic stuff here, Billy boy! Mort Godfrey
Sandra May 22, 2013 at 03:46 pm
British soldier was hacked to death with a machete. The soldier is not allowed to have a gun but theRead More terrorists had a firearm but chose to behead the soldier. The suspects spoke to camera after attack. “We swear by Almighty Allah, we will never stop fighting you until you leave us alone. The only reasons we killed this man is because Muslims are dying daily. This British soldier is an eye for an eye, a tooth for a tooth. We apologize that woman had to see this today, but in our lands our women have to see the same. You people will never be safe. Remove your government. They don’t care about you.”
Sandra May 22, 2013 at 03:39 pm
Israel knows who their enemy is and are not afraid to call them out. After 4 Americans were killedRead More by terrorists in Benghazi, when violence in the Middle East was raging, President Obama in partnership with Hillary Clinton spent $70,000 in taxpayer money on a commercial that aired on Pakistani television apologizing for the "video." We are sorry. We are going to get the man who made the video who exercised freedom of speech and arrest him. Any terrorist suspects questioned yet?
NarrativeInterruptus May 22, 2013 at 08:14 am
PR - It appears that the writer of this item is none other than McMurphy who has been polluting theRead More Patch since the new format arose (just click on the writer's name and you will be taken to McMurphy's profile page). This person is also Randall McMurphy and all the old names including AZ. From all indications, he/she is also DB Cooper so this person is posting on this Board and then commenting on his/her own posts. As someone pointed out a couple of weeks ago, trying to trick other readers is a violation of the Patch's rules, and yet it continues.
Victorious Populus May 19, 2013 at 08:17 pm
Inspiring story: The company that President Obama saved!Read More http://wallstcheatsheet.com/stocks/these-signs-point-to-a-legitimate-general-motors-revival.html/
Publius Redux May 19, 2013 at 05:53 pm
@DB Cooper: Oh, you mean how you used your multiple personalities and screen names to flag me intoRead More oblivion? The thing is, it won't work this time. Try again, stalker. Try harder. LOL! You don't have enough fake personalities this time around to do such a thing. Thanks again for stopping by my blog. :) LOL! Hook, line, sinker.